Phone Calls And Text Messages

1. Introduction

At Novarise, we value your privacy and are committed to ensuring the protection of your personal information. This Phone Numbers and Text Messages Policy explains how we collect, use, and secure phone numbers and how we communicate with you via text messages. By providing your phone number and engaging with our text messages, you consent to the practices outlined in this policy.

2. Collection of Phone Numbers

We collect phone numbers from our leads and customers for the purpose of providing you with better service, support, and relevant information about our products and services. We may obtain your phone number through various channels, including our website, forms, applications, and customer interactions.

3. Use of Phone Numbers

We use your phone number for the following purposes:

  • Verification: Your phone number may be used to verify your identity when accessing your account or utilizing certain services.
  • Customer Support: We may contact you via text messages to provide customer support, address inquiries, or provide important updates related to your interactions with us.
  • Information and Offers: We may send you text messages with information about our products, services, promotions, and offers that may interest you.

4. Consent

By providing your phone number and engaging with our text messages, you consent to:

  • Receiving text messages for the purposes outlined in this policy.
  • Our use of automated technology to send text messages to the provided phone number.

5. Opting Out

If you no longer wish to receive text messages from us, you can opt out by following the instructions provided in the text messages or by contacting us directly at [email protected]. Please note that opting out may affect your access to certain services or information.

6. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to safeguard it. Your phone number and related information are stored securely and are only accessible to authorized personnel.

7. Data Sharing

We do not share, sell, or lease your phone number to third parties for marketing or advertising purposes without your explicit consent. However, we may share your phone number with trusted service providers who assist us in delivering our services and text messages.

8. Legal Compliance

We comply with all applicable laws and regulations governing the collection, use, and transmission of personal information, including text messages.

9. Changes to the Policy

We may update this Phone Numbers and Text Messages Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be effective upon posting the revised policy on our website.

10. Contact Us

If you have any questions, concerns, or requests related to this policy or the use of your phone number, please contact us at [email protected].